Voice

Business Voice Solution

High-quality and Reliable Enterprise Digital Telephony Solutions.

Most businesses are in a constant state of change and evolution. As they grow, their telephony solution should grow with them – whether that be through adding users and teams, to allowing for their staff to work remotely. Through the evolution of technology and the way we communicate, businesses are looking for multiple avenues of communication within their teams and with their customers – phone, instant messaging, audio/web/video conferencing – essentially, a unified communication platform. With businesses ranging from one user to thousands, from single office to multiple offices, from single location to distributed and remote users, a good communication stategy should include provisions to cover the current business and into the future.

Cost Effective
Easily Scalable
Reliable
Mobile / Desktop / Web Apps

Telephony Done Differently

Uniserve’s communication solution is a full unified communication platform. From interdepartmental communication to outside communication with clients and customers, there are a host of tools available all within the same platform, without needing to purchase individual services. Enjoy fully unified communications for all your users that include instant messaging (IM), collaboration, audio, web, and video conferencing, and find-me-follow-me technology to be reachable in the office, at home, or on your mobile device from a single phone call. Never miss important communication again.

Some of the features we offer above and beyond typical telephony solutions:

  • Softphone/Web Client (iOS, Android, Chrome Browser)
  • Fax and Voicemail to Text
  • Click to Call from Browser
  • Full PBX Capabilities
  • Auto Attendant/Digital Receptionist
  • Call Queues
  • Call Recording (with data stored in Canada)
  • Advanced Reporting
  • Live Chat & Talk website plugin
  • 3rd Party Integrations; such as Zendesk, Freshdesk, Zoho CRM, Office 365, etc.
  • 100% Hosted in Canada

How we can help

At Uniserve we don’t believe in a one solution fits all methodology.

We know and understand your business is unique and that you have unique challenges to overcome. We offer I.T. solutions to fit every business size and every business model. From managed hardware to managed services, internet and telephony, we have services to help your organization grow and succeed. Trusted as an industry leader for over 30 years, our mission is to bring you feature rich services at affordable prices bundled with the best customer service in the industry. While we have solutions that cover all possible scenarios, our team will work with you to customize a solution to fit your business.

Inquiring about our service?

1 (800) 688 - 1946

Monday-Friday: 8:00am – 5:30pm

Our Customers are Raving Fans!

Switching to Uniserve’s business voice service helped to elevate our business as most of our sales staff and technicians are on the road most of the time. Instant communication is at the core of our business, as things are constantly changing. Their system allows us to be in constant communication with each other and allows our customers to call us on our office extensions which we can pick up on our mobile devices. No more missed calls – our customer service has never been stronger! Devin W., Obsidian Consulting

Other services we offer

Internet

Ultra high-speed internet that is reliable, fast, and secure. Whether you are video conferencing or have employees transferring large amounts of information - your internet will not be the bottleneck.

Desktop as a Service

For all organizations, our office in a box solution provides all the hardware and software you need to scale and grow your business. It comes with enterprise security, backup, and white glove support.

Managed Services

Providing management of all aspects of your I.T. infrastructure including servers, network gear, and PCs to ensure they are monitored, updated, secure, backed up, and running efficiently.