Reduce Costs. Reduce Complexity. Increase Support & Security.
Most businesses in the past have followed the model of choosing to purchase their hardware outright and then have signed a separate agreement for support, maintenance and security. This has been done for a number of reasons, mostly due to the lack of options previously with regard to hardware and support options provided by suppliers. Suppliers have not wanted to provide fixed cost support due to not being able to fully stand behind the products they sell, or because they have not had the resources to be able to provide the level of support businesses expect. This has lead to a few different problems such as hardware aging, security/software not being updated, large up-front capital expenditure, and a decline in worker productivity.
Uniserve’s Hardware as a Service offering addresses all of the major concerns:
Aging Hardware/Productivity – through a Hardware as a Service solution, hardware is in a constant state of refresh based on a set term. This means that hardware being used never reaches end of life, and never degrades to the point of expected high risk of critical failure or to a point that slow downs cause productivity declines.
Security/Software Updates – at Uniserve, our Hardware as a Service comes with baked in enterprise security, business continuity measures and white glove support. This ensures that the hardware that you and your team rely on is as robust and reliable as we can make it, that your data that is critical to your business is as safe from failure and security threats as possible.
Capital Expenditure – as the hardware (with security, backups, and support) has a set monthly cost, it makes it easier to plan and budget around it. Knowing that your capital expenditure is fixed allows you to comfortably budget more towards your operating expenditure without worrying about overexposure or surprise IT expenses.
The following is some of what Uniserve can provide under the Hardware as a Service model:
At Uniserve we don’t believe in a one solution fits all methodology
We know and understand your business is unique and that you have unique challenges to overcome. We offer I.T. solutions to fit every business size and every business model. From managed hardware to managed services, internet and telephony, we have services to help your organization grow and succeed. Trusted as an industry leader for over 30 years, our mission is to bring you feature rich services at affordable prices bundled with the best customer service in the industry. While we have solutions that cover all possible scenarios, our team will work with you to customize a solution to fit your business.
Switching to Uniserve’s business voice service helped to elevate our business as most of our sales staff and technicians are on the road most of the time. Instant communication is at the core of our business, as things are constantly changing. Their system allows us to be in constant communication with each other and allows our customers to call us on our office extensions which we can pick up on our mobile devices. No more missed calls – our customer service has never been stronger!Devin W., Obsidian Consulting
With Uniserve’s Office-in-a-Box, we have no need to worry about our computers or network anymore. The peace of mind in knowing that our systems are always secure and backed up has allowed us to focus on growing our business and not worrying about our I.T. infrastructure at all. We have a computer issue, we call, Uniserve fixes it. It has been amazing.Simon M., 604media Inc
Even though we have an internal I.T. team, we’ve found that utilizing Uniserve has helped push many of our outstanding projects forward. It has allowed our own team to get more day-to-day work completed, while Uniserve has stepped in to help manage and architect our infrastructure, manage our backup and security solutions.Michael L., Process Flow