Providing a Unified Desktop Experience
With the evolution of the hybrid work environment, where you may have staff who work from the office, work-from-home some days, have sales staff on the road, and people travelling, being able to provide a unified work environment for them is crucial in long term productivity. Older methods had staff connecting to a physical computer in the office through remote desktop and via VPN in order to access their applications and files. This is cumbersome in that a physical computer is needed in the office, it needs to be turned on, you need to worry about the internet connection speed on both ends, you need to manage that hardware/software for security, backups, & updates.
Uniserve’s approach provides an always-ready secure virtual desktop that staff can connect to, no matter where they are. This provides them a unified desktop experience so that if they are working from the office, working from home, or working remotely they have access to all their applications and files. There are no complex VPN tunnels to manage, and they connect with the click of a button.
The virtual desktop updates are fully managed, comes with an enterprise security suite, and is backed up daily ensuring that your company data is always as secure as possible. It has multiple redundancy points across both the network and the hardware backbone it is running on so your business is always up and running.
The system is affordable, which makes it SMB friendly, and the model is designed so that you have cost certainty on a month-to-month basis instead of needing to worry about budgeting for disasters. On-boarding/off-boarding is simple, so as your business grows, adding new staff is easy and hassle free.
Some Features of our Desktop-as-a-Service:
At Uniserve we don’t believe in a one solution fits all methodology
We know and understand your business is unique and that you have unique challenges to overcome. We offer I.T. solutions to fit every business size and every business model. From managed hardware to managed services, internet and telephony, we have services to help your organization grow and succeed. Trusted as an industry leader for over 30 years, our mission is to bring you feature rich services at affordable prices bundled with the best customer service in the industry. While we have solutions that cover all possible scenarios, our team will work with you to customize a solution to fit your business.
Switching to Uniserve’s business voice service helped to elevate our business as most of our sales staff and technicians are on the road most of the time. Instant communication is at the core of our business, as things are constantly changing. Their system allows us to be in constant communication with each other and allows our customers to call us on our office extensions which we can pick up on our mobile devices. No more missed calls – our customer service has never been stronger!Devin W., Obsidian Consulting
With Uniserve’s Office-in-a-Box, we have no need to worry about our computers or network anymore. The peace of mind in knowing that our systems are always secure and backed up has allowed us to focus on growing our business and not worrying about our I.T. infrastructure at all. We have a computer issue, we call, Uniserve fixes it. It has been amazing.Simon M., 604media Inc
Even though we have an internal I.T. team, we’ve found that utilizing Uniserve has helped push many of our outstanding projects forward. It has allowed our own team to get more day-to-day work completed, while Uniserve has stepped in to help manage and architect our infrastructure, manage our backup and security solutions.Michael L., Process Flow